![]() If you're sure this has happened, please contact us. People can make a typo and enter the wrong address. If you sign in, but the account information, files, or folders don't look familiar, it's possible that someone mistakenly created a Dropbox account with your email address. You can reset the password if you need to. It's common for Dropbox users to have multiple accounts, and to have forgotten they created one with a specific email address. If you don't think you created an account with that email address, please first sign in to the account to be sure. I don't think I created an account with that email address Go back to the first account and update it with the desired email address.Īlternatively, if you're sure you don't need the second account, you can delete it to free up the email address. ![]() Change the second account's email address to another one that you own.Sign in to the second account (if you don't remember the password, you can reset it).If you're seeing this message when trying to update the email address on your account, it means you have another Dropbox account that's currently using this email address. I'm trying to update the email address for my existing account If you don't remember the password, you can reset it. In the desktop application, select I already have a Dropbox account. Logging into MyLMU tailors links and announcements to Students, Faculty and Staff. In this case, you can simply sign in to that account. If you're seeing this message when trying to create a new account, it means you've already created a Dropbox account with that email address. ![]() Its usually near the bottom-right corner of the screen in the same vicinity as the clock. top Signing out of Dropbox for Windows 1 Click the Dropbox icon in the system tray. To resolve the issue, find the section below that's most relevant for you and follow the instructions. 3 Ways to Log Out on Dropbox on PC or Mac - wikiHow. If you're seeing a message that says you already have an account, there can be a few possible explanations.
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